Terms of Service

Last updated: April 2026

Health Platform Notice:

Sirpi provides health advocacy and educational resources specifically designed for South Asian health risks. We do not provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for medical concerns.

The website located at https://www.sirpi.life/ (the "Site") and the Sirpi mobile application (the "App") are copyrighted works belonging to Sirpi Wellness, Inc. ("Company", "us", "our", and "we"). Certain features of the Site or App may be subject to additional guidelines, terms, or rules, which will be posted on the Site or App in connection with such features.

These Terms of Service (these "Terms") set forth the legally binding terms and conditions that govern your use of the Site and the App. By accessing or using the Site or the App, you are accepting these Terms and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You may not access or use the Site or App or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site or App.

IMPORTANT DISPUTE RESOLUTION NOTICE:

PLEASE BE AWARE THAT SECTION 10.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. Among other things, Section 10.2 includes an agreement to arbitrate which requires, with limited exceptions, that all disputes between you and us shall be resolved by binding and final arbitration. Section 10.2 also contains a class action and jury trial waiver.

Unless you opt out of the agreement to arbitrate within 30 days: (1) you will only be permitted to pursue disputes on an individual basis, and (2) you are waiving your right to pursue disputes in a court of law and to have a jury trial.

1. Accounts

1.1 Account Creation

In order to use certain features of the Site or App, you must register for an account ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may request deletion of your Account at any time by contacting us at legal@sirpi.life. Company may suspend or terminate your Account in accordance with Section 8.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

1.3 WhatsApp Messaging Services

We offer optional WhatsApp messaging for account security (verification codes for login and account recovery) and AI-powered health coaching conversations. By providing your phone number and enabling WhatsApp, you consent to receive these messages and agree that:

  • You own or are authorized to use the WhatsApp phone number you provide
  • Data rates from your mobile carrier may apply based on your internet usage
  • You can opt out of WhatsApp communications at any time through your account settings or by blocking our WhatsApp Business number
  • We use WhatsApp for account security and health coaching — not for marketing or promotional purposes
  • You will keep your WhatsApp phone number current in your account settings
  • WhatsApp Business API services are provided by Meta through Twilio integration and subject to their terms and data handling practices

Company is not responsible for any charges from your mobile carrier or delays in message delivery due to carrier or service limitations.

2. Access to the Site and App

2.1 License

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and App solely for your own personal, noncommercial use.

2.2 Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or App; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site or App; (c) you shall not access the Site or App in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site or App may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.

2.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Site or App (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or App or any part thereof.

2.4 No Support or Maintenance

You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site or App.

2.5 Ownership

Excluding any User Content that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site, App, and their content are owned by Company or Company's suppliers. Neither these Terms nor your access to the Site or App transfers to you or any third party any rights, title or interest in or to such intellectual property rights.

2.6 Feedback

If you provide Company with any feedback or suggestions regarding the Site or App ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary.

2A. Subscriptions & Freemium Access

2A.1 Free Tier

Sirpi offers a free tier that includes up to 30 AI-powered operations per calendar month, covering chat messages, food photo analysis, and activity analysis. The monthly allowance resets on the first day of each calendar month (not on a rolling 30-day basis). When you reach the monthly limit, AI-powered features will be temporarily unavailable until the next calendar month begins, and you will be prompted to upgrade to a paid subscription.

2A.2 Sirpi Pro Subscription

Sirpi Pro removes the monthly operation limit and unlocks unlimited access to all AI-powered features. Two billing options are available:

  • Monthly: $9.99 per month, billed monthly
  • Annual: $69.99 per year, billed annually (equivalent to approximately $5.83 per month)

Subscriptions are processed through Apple's App Store in-app purchase system and are subject to Apple's terms and refund policies. Prices are in US dollars and may vary by region based on Apple's pricing tiers.

2A.3 Cancellation & Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your device's subscription management settings (e.g., Settings > Apple ID > Subscriptions on iOS). Upon cancellation:

  • You retain full Pro access until the end of your current paid billing period
  • At the end of the paid period, your account automatically reverts to the free tier with the standard monthly operation limit
  • No partial refunds are issued for unused portions of a billing period

2A.4 Changes to Pricing

Company reserves the right to change subscription pricing at any time. Any price changes will take effect at the start of your next billing period following notice of the change. Your continued use of the subscription after a price change constitutes acceptance of the new pricing.

3. User Content

3.1 User Content

"User Content" means any and all information and content that a user submits to, or uses with, the Site or App (e.g., chat messages, health information, profile content, community posts). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3.3).

3.2 License

You hereby grant to Company a nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, solely for the purposes of including your User Content in the Site and improving our health advocacy services. Notwithstanding the foregoing, this license does not grant Company the right to use your User Content to train, fine-tune, or otherwise improve artificial intelligence or machine learning models, whether owned by Company or any third party.

3.3 Acceptable Use Policy

You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content that:

  • Violates any third-party right, including any intellectual property or proprietary right
  • Is unlawful, harassing, abusive, threatening, harmful, vulgar, defamatory, false, or intentionally misleading
  • Is harmful to minors in any way
  • Promotes discrimination, harassment, or harm against individuals or groups
  • Contains false or misleading health information that could cause harm
  • Violates any law, regulation, or obligations imposed by any third party

In addition, you agree not to:

  • Upload, transmit, or distribute any computer viruses, worms, or malicious software
  • Send through the Site any unsolicited advertising, promotional materials, junk mail, or spam
  • Use the Site to harvest or collect information about other users without their consent
  • Interfere with, disrupt, or create an undue burden on servers or networks connected to the Site
  • Attempt to gain unauthorized access to the Site or other computer systems
  • Use software or automated agents to generate multiple accounts or automated searches

4. Third-Party Links; Other Users

4.1 Third-Party Services

The Site and App rely on third-party services to deliver functionality. These include but are not limited to:

  • AI providers (Anthropic Claude, OpenAI, Google Gemini) for health coaching and food analysis
  • Clerk for user authentication and account management
  • RevenueCat for in-app subscription and purchase management
  • Twilio for WhatsApp messaging and voice communications
  • Resend for transactional email delivery
  • PostHog for product analytics and usage tracking
  • Vercel for application hosting and deployment
  • Cloudflare for content delivery and image storage
  • Inngest for background task processing

Such third-party services are not under the control of Company, and Company is not responsible for any third-party services. You use all third-party services at your own risk. Please refer to our Privacy Policy for details on the data shared with each service.

4.2 Other Users

Each Site user is solely responsible for any and all of its own User Content. Since we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. Your interactions with other Site users are solely between you and such users.

5. Health Information Disclaimer

IMPORTANT HEALTH DISCLAIMER: Sirpi provides health advocacy, educational resources, and AI-powered guidance specifically designed for South Asian health risks and genetic predispositions. However, we do not provide medical advice, diagnosis, or treatment. The information and recommendations provided through our Site and App, including AI-generated content, are for educational and advocacy purposes only and should not replace professional medical advice, diagnosis, or treatment.

Always consult with qualified healthcare providers before making any medical decisions or changes to your health regimen. Never disregard professional medical advice or delay seeking medical treatment because of information you have received through our Site or App.

5.1 Health Data Across Channels

Health data may be collected and processed through multiple channels including the web application, mobile app, and WhatsApp messaging. Food photo analysis, activity tracking, sleep logging, and AI health coaching are available across these channels. Your health data is unified across channels to provide a consistent and personalized experience.

5A. AI-Generated Content

IMPORTANT AI CONTENT NOTICE: Sirpi uses artificial intelligence (including services from Anthropic, OpenAI, and Google) to generate health analysis, food identification, nutrition insights, coaching recommendations, and chat responses. You acknowledge and agree that:

  • AI-generated content is for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment
  • AI outputs may contain errors, inaccuracies, or misidentifications — you should independently verify any health information before acting on it
  • Food analysis and nutrition estimates are approximations and may not reflect exact nutritional values
  • Health coaching recommendations are general guidance and may not account for all individual health factors
  • You should always consult with qualified healthcare providers before making health decisions based on AI-generated content

Before your data is sent to AI providers, personally identifiable information is anonymized using automated privacy protection processes. Health-relevant data (lab values, medications, conditions) is preserved to ensure accurate coaching.

5B. Wearable & Health Device Integrations

Sirpi integrates with health devices and platforms including Apple HealthKit, WHOOP, and Oura Ring. By connecting these services, you agree to the following:

  • You authorize Sirpi to access your health and fitness data from connected devices via OAuth or platform-specific authorization mechanisms
  • You may revoke access to any connected device at any time from the Connected Apps screen in the mobile app or by revoking OAuth access directly with the third-party service
  • Sirpi is not responsible for the accuracy, completeness, or reliability of data provided by wearable devices or health platforms
  • Apple HealthKit data is handled in accordance with Apple's HealthKit guidelines — HealthKit data is not used for advertising, is not sold to third parties, and is not shared with third parties for purposes unrelated to providing the Service
  • Sirpi may write nutrition data (calories, macronutrients) back to Apple Health based on food entries you log in the app

6. Disclaimers

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

7. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS ($50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

8. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Site or App. We may suspend or terminate your rights to use the Site and App (including your Account) at any time for any reason at our sole discretion, including for any use of the Site or App in violation of these Terms. Upon termination, your Account and right to access and use the Site and App will terminate immediately. Company will not have any liability whatsoever to you for any termination of your rights under these Terms.

9. Copyright Policy

Company respects the intellectual property of others and asks that users of our Site do the same. If you believe that one of our users is unlawfully infringing copyright(s) in a work, please provide the following information to our designated Copyright Agent:

  • Your physical or electronic signature
  • Identification of the copyrighted work(s) that you claim to have been infringed
  • Identification of the material on our services that you claim is infringing
  • Sufficient information to permit us to locate such material
  • Your address, telephone number, and e-mail address
  • A statement that you have a good faith belief that use of the objectionable material is not authorized
  • A statement that the information in the notification is accurate

Designated Copyright Agent:
Legal Department
Sirpi Wellness, Inc.
131 Continental Dr Suite 305
Newark, Delaware 19713
Email: legal@sirpi.life

10. General

10.1 Changes

These Terms are subject to occasional revision. If we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us, and/or by prominently posting notice of the changes on our Site. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

10.2 Dispute Resolution

Please read the following arbitration agreement carefully. It requires you to arbitrate disputes with Company and limits the manner in which you can seek relief from Company.

10.2(a) Applicability of Arbitration Agreement

You agree that any dispute between you and Company relating in any way to the Site, the services offered on the Site, or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and Company may assert individualized claims in small claims court if the claims qualify and remain on an individual, non-class basis; and (2) you or Company may seek equitable relief in court for infringement or other misuse of intellectual property rights.

10.2(b) Informal Dispute Resolution

Before either party commences arbitration, we will personally meet and confer telephonically or via videoconference in a good faith effort to resolve any dispute. Notice to Company should be sent to: legal@sirpi.lifeor by regular mail to 131 Continental Dr Suite 305, Newark, Delaware 19713.

10.2(c) Arbitration Rules and Forum

The arbitration will be conducted by JAMS under their Streamlined Arbitration Rules for disputes under $250,000. Unless you and Company otherwise agree, the arbitration will be conducted in the county where you reside. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

10.2(d) Waiver of Class or Other Non-Individualized Relief

YOU AND COMPANY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. Only individual relief is available, and disputes of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user.

10.2(e) 30-Day Right to Opt Out

You have the right to opt out of this Arbitration Agreement by sending a written notice of your decision to opt out to legal@sirpi.life or 131 Continental Dr Suite 305, Newark, Delaware 19713, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement.

10.3 Contact Information

Sirpi Wellness, Inc.
131 Continental Dr Suite 305
Newark, Delaware 19713
Legal inquiries: legal@sirpi.life
General inquiries: hello@sirpi.life

Copyright Notice: Copyright © 2025-2026 Sirpi Wellness, Inc. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of other third parties. You are not permitted to use these marks without our prior written consent.